How to Build a Trusting Relationship with your Lender

Couple with Lender

Trust: the firm belief in the reliability, truth, ability, or strength of someone or something. Being able to trust your mortgage lender is vital when embarking on the mortgage journey. When you purchase a home, you are making a big investment and securing the right financing can have an impact on your financial future. You are also entrusting someone with sensitive personal and financial information that your loved ones may not even know.

Here at Inlanta Mortgage, our mission is to be the home financing partner that you trust to serve your family, friends, and community. Whether you are purchasing or refinancing, we want you to know we have your back every step of the way. While we want to assist you with all of your mortgage lending needs, we also want to provide you with the tools necessary to choose the right lender for your particular needs and circumstances. Here are some tips on how to build a trusting relationship with your mortgage lender.

Choose the Right Lender

Referrals and Testimonials – When choosing a lender, it is tempting to choose whichever has the best rates. This is certainly an important factor in making your decision, but it should not be the sole reason you choose a particular lender. Customer satisfaction should be equally important.

First, ask for referrals from family and friends. They will be able to provide you with trusted information about how good their experience was with their lender. Then, check for testimonials on the Internet. Research the company and the specific loan officer you are looking to work with by visiting their websites, going on social media (e.g. Facebook), and review sites like Google+ and Yelp.

Communication – Since you will be working closely with your loan officer throughout the mortgage process, you will want to make sure the loan officer you choose is responsive to your needs and concerns. It is important for you to not feel afraid to ask questions. Open communication with your loan officer will help ease any worries you have throughout the process.

Knowledge –Whether you are brand new to the mortgage lending process or are a seasoned homeowner, your loan officer should be knowledgeable about the process and able to speak with you at your level of expertise. Our Inlanta loan officers are able to provide you the education and guidance you need based on your experience with homeownership.

Have an Open Mind

Even if you are a seasoned homeowner, remain open-minded to suggestions from your loan officer during the process. The mortgage world is constantly evolving and even though you may think you are up to date on all of the latest changes in the process, you may learn something new from your loan officer. Inlanta’s loan officers are constantly staying informed on the latest mortgage products, news, and regulations. As part of keeping their licenses current, they also participate in continuing education each year. Take advantage of your loan officer’s knowledge and suggestions during the mortgage process. You’ll find it to be rewarding and informative.

Confide in the Professional

Confide in your loan officer about any fears or concerns you have about the process. Many people do not pursue a mortgage because they fear their financial situation will disqualify them from getting a mortgage. However, many loan officers work with a variety of financial situations and are able to guide you on the right path. While all of our loans are subject to credit approval, our loan officers have the knowledge to assess your current situation and give you advice on what you may qualify for. If you need to repair your credit prior to applying for a mortgage, our loan officers are able to provide you with resources that can assist you.

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